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Information Technology

Information Technology Officer    

Bob Walton
20 Irving Street
Worcester, MA 01609
508-799-3611

Chromebook Troubleshooting Guide

Home Internet Troubleshooting Guide

Submit a Help Desk Ticket

The Information Technology (IT) Department supports:

  • Over 1,500 computers, 25,000 Chromebooks, and over 6,000 iPads
  • 55 locations
  • 25,000 students
  • 4,000 staff
  • 75 servers including file, domain, and backup servers
  • District website with a content management system allowing schools, teachers, and administrators to modify their website
  • Cloud hosted email services for WPS employees and students
  • Internally developed and maintained student and employee information systems
  • Data analyst services providing data for research and evaluation purposes

This is all done with 8 computer technicians, 4 networking staff, 2 information systems staff, 1 data analyst, 1 web programmer, 1 information systems trainer, and 1 online media specialist.

We provide CIPA complaint web filtering, email archiving, backup data protection, fiber wide-area connectivity to all sites, and a 10 Gbps internet connection.

Community Internet Access

Free Internet access is available to all students after the normal school day at all Worcester public libraries. Hours and directions can be found at Worcester Public Library website.