Replay and Opt In or Opt Out of Blackboard Messages

REPLAY BLACKBOARD MESSAGE YOU MAY HAVE MISSED

In the event you receive a message, but don't hear the message in it's entirety OR you accidently delete the message before you've listened to it, you can retrieve and replay the last 3 messages by calling 1-855-4REPLAY (1-855-473-7529). The system will walk through a series of prompts to replay messages sent to the phone number from which you are calling.  Please note that you must call from the phone that received the Blackboard Connect message.

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Replay Phone Messages, 877-REPLAY-1

If you miss a Blackboard Connect message from a school or school district, you can replay that message as well as several previous messages.

To do this, simply call 1-877-REPLAY-1 (1-877-737-5291) from the phone that you were originally called on.

You must call from the same phone that the system called you on to replay the message.
Please follow the voice instructions when you call.

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OPT IN or OPT OUT of MESSAGES

If a recipient inadvertently opted out their number, they could opt back in via the hotline number. There are two different footer messages: one for an answering machine device, and one for live answer. The answering machine message directs the caller to the hotline number. When they call in, they will hear options similar to those in the live message. Below are the interactive voice responses for each.

ANSWERING MACHING DEVICE, call 855-502-7867

To opt out of informational call, press 1
If you have previously opted out and wish to resume receiving calls, press 2
to repeat this menu, press 9
to change opt out preferences for another number, please call back using the phone associated with that number

LIVE DELIVERY, to repeat this message press star. To opt out of informational calls press 1, or call 855-502-7867

http://bbbb.blackboard.com/understanding-tcpa